In-app banners and templated emails sent to affected businesses.
| Channel | Template | Audience | Message | Sent |
|---|---|---|---|---|
| In-app banner | Sync delayed | Businesses on Opay | Bank sync delayed; next update in 2 hours. | 18 Jul 2026, 08:00 · [email protected] |
| Re-auth required | Northbridge Logistics (Access Bank) | Your Access Bank connection needs to be re-authorized to keep syncing transactions. | 17 Jul 2026, 05:00 · System (automated) | |
| In-app banner | Known incident notice | All businesses on First Bank | We've temporarily paused First Bank syncing while we resolve a data quality issue with the provider. | 18 Jul 2026, 03:00 · [email protected] |