What's broken right now, and who it's affecting.
Open
1
Acknowledged
2
Resolved (30d)
2
| Rule | Threshold | Routing | Status |
|---|---|---|---|
| Sync failure rate above threshold | > 15% of jobs failing in a rolling 1h window | Slack #ops-alerts, PagerDuty | Enabled |
| Bank provider degraded | Provider error rate > 10% for 15 minutes | Slack #ops-alerts | Enabled |
| Data freshness breach | No successful sync in 24h for an active business | Slack #ops-alerts, Email | Enabled |
| Duplicate rate spike | Duplicate detections > 3x the 7-day baseline | Slack #ops-alerts | Disabled |
| Summary | Trigger | Severity | Affects | Triggered | Status |
|---|---|---|---|---|---|
| Opay error rate at 15.7%, elevated timeouts on balance refresh since 07:40 WAT | Provider degraded | High | 2 businesses | 2h ago | Open |
| First Bank returning malformed transaction payloads — provider disabled | Provider degraded | Critical | 1 businesses | 6h ago | Acknowledged |
| Northbridge Logistics — Access Bank account stale for 29h | Data freshness breach | Medium | 1 businesses | 1d ago | Acknowledged |
| Job failure rate hit 22% for a 40-minute window during provider maintenance | Sync failure rate | Medium | 4 businesses | 2d ago | Resolved |
| Duplicate detections briefly 3.4x baseline after a provider retry storm | Duplicate rate spike | Low | 3 businesses | 5d ago | Resolved |